Where the Action Is: The Meetings That Make or Break Your Organization

Have you ever tried to improve your meetings, only to become overwhelmed by all the rules the experts say you need to follow?

Do you know you need meetings to get work done, but you aren’t certain how many, how often, or what kind?

Are you ready to break past the negativity, and connect with the powerful potential for change, progress, and achievement that’s only possible when people meet well?

Where the Action Is is a book for leaders seeking to make sense of their meetings and master their business.

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Praise for Where the Action Is

Anyone who has to facilitate any kind of meeting at work needs this book on their desk permanently. It’s a kindness to your fellow employees!

A. Webster

Of all of the books I’ve read on meetings, this is the best by far. Great book – don’t hesitate on purchasing it.

C. Vaughn

Everything I wanted in a meeting book -I’m one of those people who hates most meetings, and this book helped me 1) articulate why in a proactive way and 2) identify where we could make things better. I cannot recommend it enough. The writing is clear, and the chapters are clearly organized to make it… Read More

Daniel S.

In Where the Action Is, Elise Keith shifts the work conversation from how to minimize time spent in meetings to how to make this essential business activity productive and enjoyable. In all my years facilitating group conversations, this is the first time I’ve found a book about meetings that provides a taxonomy of meeting types… Read More

Diana Larsen, co-author of The Agile Fluency Model

Despite the rapid digitization of all work aspects, meetings remain an essential part of our human collaboration. Keith’s book is the first lucid guide to elevate the quality and effectiveness of every meeting in the digital age. Implementing its recommendations will recover significant value to your organization. It’s time to heed her advice and make… Read More

Fadi Chehadé Partner, Abry Partners former President & CEO, ICANN

I am honestly bowled over by the wisdom, practical tips, readability, and overall incredible usefulness of this book. As a meeting facilitator and facilitation skills trainer for the past 25+ years, I can say, unequivocally, that Where the Action Is just may be the best book I have ever read on the topic of meeting… Read More

Nancy Settle-Murphy, cross-cultural trainer and author of Leading Effective Virtual Teams

This book is golden. It’s deep, well-researched, and a joy to read. Keith breaks down every business meeting into a taxonomy that provides specific tips – not generic best practices – on formats, timing, and framing. You still may not love every (or any) meeting, but you will find value in the engagement and team… Read More

Reach Partners, Inc.

Who hasn’t day-dreamed through a time-wasting meeting, wishing there were a better way? There is, and it isn’t magic. This book laid it all out for me with amazing detail and clarity. The why and the how to structure your meetings; laced with science, psychology, human nature and real-world business needs. Meeting science and implementation… Read More

Scott McGrath Chief Operating Officer at OASIS-Open”

Like businesses, communities of faith suffer when bad meetings get in the way of working effectively to achieve their mission. Indeed, some of the challenges Ms. Keith describes are exacerbated by the fact that churches and similar organizations rely heavily on volunteers–volunteers who may bring more willingness than skill to their leadership, volunteers who can… Read More

Siri Harding, Elder Reedville Presbyterian Church

Elise Keith understands meetings at such a high level. And, she has translated these understandings into a truly compelling book chock full of great insights and advice. This book will serve as a fantastic resource to managers and leaders alike.

Steven Rogelberg, Ph.D, winner of the 2017 Humboldt Prize and author of The Surprising Science of Meetings